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Service Experts

Exceptional Support to Make Customers Feel Right at Home

With operations in 30+ states, their technicians serve around 2,500 homes and businesses daily, delivering trusted heating, cooling, and indoor air quality solutions nationwide.
Protected Territories
Designed for Efficient, Modern Operations
Steady, Reliable Growth

Who We Are

Founded in 1996, Service Experts has grown into one of the largest residential HVAC companies in the United States. Headquartered in Richardson, Texas, they’ve built a strong reputation for keeping homes comfortable and customers happy.

Service Experts originated from a contractor cooperative called Contractors Service Group (CSG) in the late 1980s. CSG aimed to help HVAC contractors increase profitability.

One member was branded Service Experts, officially launching in 1996 to bring professional, nationwide HVAC service to U.S. homeowners.

The global HVAC systems market is projected to reach $382.66 billion by 2030, with a 7.5% compound annual growth rate (CAGR) from 2025 to 2030.

Why Franchise with Service Experts?

Service Experts is committed to improving the way people live in and experience their homes through connected products, beneficial guidance, and unmatched service excellence.

National Brand Recognition
Leading Customer Service
Minimal Staffing
Recurring Revenue
Strong Training & Support Network

What Sets Service Experts Apart

Expert Service Guarantee

Jobs are backed by a first year satisfaction guarantee. If something goes wrong due to materials or workmanship, it’s fixed at no cost—or the customer is refunded.

The Advantage Program

Exclusive leading model and a proven sales strategy to maximize revenue for franchise owners while ensuring peace-of-mind for customers.

National Call Center and Customer Support

Service Experts’ national call center handles off-hours and overflow inquiries, allowing franchisees to focus on core operations while ensuring customers receive seamless support. This added benefit enhances service quality and customer success.

Who We Want For

Service Expert

Franchisees

Leadership Skills: Strong leadership is key to managing your team, ensuring customer satisfaction, and maintaining Service Experts’ commitment to excellence.
Customer-Focused Mindset: An approachable and customer-first attitude is key to fostering trust and long-term relationships with residential and commercial clients.
Drive and Work Ethic: Thriving in the HVAC and plumbing industry requires dedication and a commitment to operational and service excellence in a competitive, dynamic market​.
Access to Necessary Licensing: While technical experience isn’t required, franchisees or their partners must have or obtain the appropriate state licensing for HVAC and plumbing operations.
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